How to Temporarily Raise Your E-mail Quota

Did you know that Webmail, Towson's e-mail client for students, now has a self-service tool that lets you temporarily raise your e-mail quota in the event you use up all of your available space?

Knowing about this tool is important because if you exceed your quota, your account will become unusable and all messages sent to you will be returned to the sender as "undeliverable." An error message will also appear when you try to log into Webmail.

If this happens to you, click on the Account Management link, found under the Contents menu on the left of the Webmail login page (http://webmail.towson.edu). From the Account Management page, click Temporarily raise your e-mail quota. Finally, log in with your Tiger username and password.

You will have 48 hours to review your files to determine if they can be deleted or archived (e.g., moved to disk or CD). If you'd like to download copies of your e-mail user file from the Tiger server, click Create a ZIP backup of your files from the Account Management page. You can then download the ZIP file by clicking on the disk icon while logged into Webmail.