HOUSING and RESIDENCE LIFE

Frequently Asked Questions

Housing

Rooming

Other Housing and Rooming Issues

Housing Request Gateway

Dining

Who is Eligible to Live On Campus?

To be eligible for on campus housing a student must meet the following conditions:

  • Be enrolled as a full-time student with 12 or more credit hours.
  • Pay a Housing Deposit and return a signed Housing Contract that was received and accepted by the Department of Housing & Residence Life.

For more detail and current information regarding eligibility, please refer to Department Housing & Residence Life, Housing Eligibility web page at:

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If I Decide Not to Live On Campus, Can I Get My Housing Deposit Back?

The annual $350 Housing Deposit is a non-refundable fee. If you canceled before you check into the residence halls, your room and board fees can be refunded.

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Can I Move Out of Housing After I Check In?

No, once you pick up your room key, you are obligated to live on-campus for the entire academic year. Refer to your Housing Contract for the reasons that you can be released from your contract.

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If I am Academically Dismissed, May I Live On Campus?

No, you are not eligible to live on campus. However, if you are reinstated, you can contact our office to have your name placed on the waiting list. Students placed on the waiting list will be offered a space if an opening occurs. There is no guarantee of Housing.

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Can I stay on campus over the summer or during Minimester?

Minimester housing is optional and is not included as part of the Housing Contract. A limited amount of space is available during minimester in a separate residence hall. Students who are attending Minimester and would like Housing must apply at the Housing & Residence Life Office in Newell Hall and pay an additional fee. Summer School Housing is handled in the same way as Minimester Housing.

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Can I Leave Something in My Room over Breaks?

During all breaks (except Summer), you may leave your belongings in the room (if you do not live on a discounted room floor) but you must physically vacate the building. Tenants of Towson Run Apartments and the International House should refer to their building supervisor for additional information.

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Are there Any Special Housing Options?

Yes. Housing options include Honors housing, International House, Special Theme Housing, and Alcohol-Free areas. For more housing options, please refer to Housing Options.

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What if I have a Disagreement with My Roommate and Do Not Get Along?

First, DO NOT MAKE SNAP JUDGEMENTS. You should attempt to work out the problem by talking with your roommate. If residents are unable to agree or come up with a workable solution, contact your RA for assistance. No room changes will be considered during the first two weeks of the semester. After that, room changes will be made on a space-available basis and are not guaranteed to occur. The dissatisfied roommate is the one who is responsible for moving.

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If I Request a Roommate, am I Guaranteed that Person?

Room assignments are made in the order that housing deposits are received. Roommate requests will receive first priority and must be mutual. All roommate requests made by May 1 will be honored if space is available.

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How can I Request a Single Room?

New Freshmen must complete the online housing request process and select the single room option in order to be considered for a single room. Single rooms are assigned on a space available basis.

Current students must pay their housing deposit and fill out a single room request card by March 12, in order to be considered for a Single. Students will be assigned in order of credit hours (starting with the highest number of credits). All students will be notified after spring break and prior to room sign-up the status of their single room request. Those students not assigned a Single will need to participate in Room Sign-up.

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What is Included in Each Room?

Student rooms are furnished with bed(s), desk(s), desk chair(s), closet(s) or wardrobe(s), wall-to-wall carpeting, blinds or drapes and a micro-fridge (a combination microwave and refrigerator). The rooms also come equipped with free basic cable television (34 channels), unlimited Internet, phone jacks and a local telephone line with voicemail, call waiting and call forwarding (bring your own coaxial cable, television, phone and computer). Most buildings are air-conditioned.

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What About the Bathroom Situation?

In Glen Towers, the bathroom connects two rooms (with four or five women, or four or five men to a bathroom). Other halls have community or quad bathrooms (also separate for men and women). Don’t worry, the wait for shower isn't’t too long!

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Who Cleans the Bathrooms in the Residence Halls?

Traditional residence halls where there are shared bathrooms down the hall or residence halls with quads are cleaned daily by housekeeping staff. In suite-style rooms, the residents are responsible for cleaning the bathrooms.

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What about My Laundry?

There are washers and dryers in the residence halls. Students can use their One Card (points) or quarters to use the laundry machines and the cost for each load is $1.00.

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Can I Bring My Car?

Freshman resident students are typically restricted from having a vehicle on campus. If space is available, Parking Services at its discretion may allow freshman residents to have a vehicle. If space becomes available, notification will be posted on the Parking Services web site and on Daily Digest. For more information please refer to the Parking Services web site.

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What is my Tiger Account Username and Password ?

Your Tiger Account Username is the first part of your email address at Towson University (example@students.towson.edu).

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What if I have forgotten my Tiger Account Username or Password?

You will need to contact Student Computing Services at 410-704-5151.

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Why does the screen look off-center or have images overlapping some of the words?

Your screen resolution should be set to 1024 X 768 to get the proper page layout. This screen resolution is the default resolution for Windows. You will need to use Internet Explorer or Firefox for Windows and Netscape 7.0 or Firefox for Mac.

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When I try to login to the Gateway, my screen closes?

This probably means that you are blocking pop-ups from the gateway. You will need to configure your browser to allow pop-up from the gateway. There is a configuration guide located directly below the login field on the first page of the Housing Request Gateway.

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What credit cards can I use to pay my online housing deposit?

You can use Visa, Master Card, and Discover.

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What if I don't have a credit card?

You can call Housing & Residence Life at 410-704-2516 and request a contract packet to be mailed to you.

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Can I use any other forms of payment to pay my online housing deposit?

At this time, we can only accept credit card payments online.

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Why can't I read the Tutorials or download the Special Accommodations Form?

You will need a PDF reader such as Adobe Acrobat Reader. This is a free program that you can obtain from Adobe's web site( http://www.adobe.com).

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What dining options are available on campus?

No matter where you go on campus, you can find something good to eat! We have 12 dining locations, and offer a variety of meal plans. Menus include standard American, vegetarian and kosher cuisine as well as a-la-carte dining.

There are two dining halls on campus, Glen and Newell. You can find out what’s for dinner by calling (410) 704-MENU or click here for more meal plan information. Glen Dining Hall is a popular location because of its open glass structure all-you-can-eat menu. Newell Dining Hall offers a menu similar to the Glen, with hot entries, vegetarian and kosher cuisine. You can order vegetarian at both dining halls.

If you work up an appetite traveling across campus, stop by the Brick Street Café on the lower level of Hawkins Hall for bagels or sandwiches. You can get pizza, sandwiches, coffee and snacks at the Newell Den. The Susquehanna Food Court in the University Union is a mall-style eatery where you’ll find Chick-fil-A, Pazzelli’s Pizza, University Deli, Nathan’s Hot Dogs and the Market Carvery. You can get soups, salads or sandwiches for lunch at the 7720 Café in the Administration Building.

If you just need a cup of coffee between classes, Ritazza Coffee Carts are located in Stephens Hall and at the Center of the Arts. Plus, you can stock your microfridge at one of the two convenience stores on campus located in the Glen Dining area and at TRAX in the Towson Run Apartments.

To learn more about dining on campus, please visit the Dining Services web site:

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