OFFICE OF TECHNOLOGY SERVICES
Support
Solutions
The table below will help you match your functional need with a
suggested technology resource available at TU.
Use these links to quickly jump to one of the following categories:
Account Access:
| I need to: |
Resource: |
Available to: |
Notes: |
| Access Exchange mailboxes, network file shares, Microsoft
applications from off-campus computers |
Citrix |
Faculty, Staff, Student Employees |
http://vw.towson.edu
|
| Gain terminal level access to a UNIX server
or transfer files |
SSH Secure Shell Client |
Faculty, Staff, Students |
http://tiger.towson.edu/ssh
http://saber.towson.edu/ssh
http://triton.towson.edu/sshcan be downloaded from
OTS Downloads Contact
Faculty/Staff or
Student help desk for
more info. |
| Connect to text-based server |
Telnet Client |
Faculty, Staff, Students |
can be downloaded from
OTS Downloads Contact
Faculty/Staff or
Student help desk for
more info. |
| Modem access to TU's network from off-campus |
Towson Dial-Up |
Faculty, Staff, Students |
Contact Faculty/Staff or
Student help desk for
more info. |
| Access to campus network resouces from computer outside of TU's
network |
VPN access |
Faculty, Staff, Students |
Requires Cisco VPN client available from
OTS Downloads Contact
Faculty/Staff or
Student help desk for
more info. |
| Access web-based network file storage on tiger.towson.edu |
Webdisk |
Students |
Contact Student help
desk for more info. |
| Access web-based student e-mail accounts on tiger.towson.edu |
Webmail |
Students |
http://webmail.towson.edu
Contact Student help desk for more info. |
Collaboration:
Data Management/Reporting:
| I need to: |
Resource: |
Available to: |
Notes: |
| Have a copy of Crystal Reports installed on my PC |
Crystal Reports |
Faculty, Staff |
Contact Faculty/Staff help desk for more info. |
| Make a business process paperless |
Image Now |
TU Departments |
Contact Nancy Quinn or Jay Taffel at x4-4542 |
| Create or maintain a web-based portfolio |
Live Text |
Faculty, Staff, Students |
Purchase subscription through
university bookstore |
| Have Scantron/OMR forms or surveys
scanned/graded |
Scantron & OMR Processing |
Faculty |
Contact Bob Farmer (rfarmer@towson.edu)
in SCS |
| Create an online survey , or use Online Voting |
Student Voice |
Departments, Organizations |
Contact
IRB before starting a survey project at TU. |
Information Distribution:
| I need to: |
Resource: |
Available to: |
Notes: |
| Send an e-mail to multiple addresses at once in Exchange |
Exchange Distribution List |
Departments, Faculty/Staff Organizations or Project Teams |
Contact Faculty/Staff help desk for more info. |
| Send an e-mail to multiple addresses at once |
Listserves |
Faculty, Staff, Student Organizations |
Contact Faculty/Staff help desk for more info. |
Scheduling:
| I need to: |
Resource: |
Available to: |
Notes: |
| Create an online registration process for an event |
DECO's Aceware event scheduler |
Events, Camps, etc. |
This service is provided by
DECO. Please
contact that office
for more info. |
Web Development:
| I need to: |
Resource: |
Available to: |
Notes: |
| Create or manage content on a University
website |
Contribute |
Faculty, Departments |
Contact Faculty/Staff help desk for more info. |
| Access and manage visitor statistics on a TU web site |
WebSideStory |
TU Web site contributors |
Contact
Web Development
team for more info. |
Other:
| I need to: |
Resource: |
Available to: |
Notes: |
| Have my class sessions available after the class is over. |
Digital Media Classroom |
Faculty, Staff |
For more information check
MediaSite or contact: La Tonya Dyer |
Administration and Finance Questions
|