
Office of Technology Services
Faculty Information
Services and Resources for Faculty at Towson University
Center for Instructional
Advancement and Technology (CIAT) |
CIAT supports Towson University’s
commitment to excellence in teaching by designing
curriculum, developing learning strategies, creating course
materials and implementing new technology.
- Blackboard
Towson's online learning
management system for fully online, hybrid and
web-supported classes. Instructors can use as few or
as many of the available tools as needed.
Media creation for faculty
and staff for academic use. Includes video
production, web design, graphic design and poster
printing.
Guide faculty through the
process of improving and creating courses to help
students learn and improve instruction.
Presents information and
workshops from faculty innovators who are using
emerging or established technologies to enhance
educational experiences.
Offers classroom capture
without obstruction to teaching and learning. A
video of the class, as well as the professor’s
written notes and presentations, can be streamed
live or archived and viewed at a later time on the
web.
Presentations and
workshops by faculty who are using creative
teaching techniques, methods and learning
activities in the design of their courses.
CIAT sponsors TU’s College Pass membership to Sloan-C which gives faculty the
opportunity to connect with others involved in online higher education through
publications, workshops and conferences. There are a limited number of seats
which are free and fully-online.
Provides technical support
and training for WebEx, an online web-conferencing
application.
Computers
(4 PCs and 2 MACs) and peripherals (scanners,
printers, etc.) are available for faculty use.
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(410) 704-2005
ciat@towson.edu
www.towson.edu/ciat
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OTS Training |
OTS Training offers a variety of
self-help documents, movie tutorials and workshops (open
enrollment and customized) on technology topics for faculty,
staff and students.
Register for free
training on a variety of topics including the
Microsoft Office Suite, SharePoint Designer,
SharePoint sites, Movie Maker and much more.
Over 400 self-help
documents and over 50 movie tutorials available
which guide you through different features of
various software applications.
An extensive online
software training tutorial video library. This video
collection is available 24/7 on such packages as
Dreamweaver, Photoshop and Flash for both PC and
Mac.
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(410) 704-4070
training@towson.edu
www.towson.edu/otstraining
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Student Computing Services (SCS) |
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SCS is a multifaceted technology
support service available to all Towson University students.
- Service Desk
The Service Desk provides technical support and
troubleshooting assistance to students experiencing
problems or seeking technology advice.
- Computer Lab
The Lab offers 59 PCs, 4 iMacs and pay-for-print
services, with on-site support staff.
- Learning Center and Studio
Training and consultative services, multimedia
collaboration, recording studio, rehearsal space,
workshops and large format printing.
- Camera Loan
SCS maintains a collection of digital still and
video cameras, available to students, faculty and
staff.
- Faculty Services
Scantron test scoring, StudentVoice (online survey
platform) consultation, and camera loan (see above).
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(410) 704-5151
scs@towson.edu
www.towson.edu/scs
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Client Services |
Serves faculty and staff through
telephone, e-mail, Remote Control Assistance, walk-in and
on-site support. Provides software and hardware service,
manages the Computer Trade-Up Program and assists with the
integration of all TU hardware (printers, scanners, laptop
computers, smart phones and PDA’s).
Comprehensive support for campus PC’s
and MAC’s. Also, support for Net ID.
Provides design and planning
services for classroom technology projects (new
construction and renovations). In cooperation with
Cook Library’s Media Resource Services, assists in
the support of smart classrooms.
When telephone or
remote-control based support is not practical,
on-site support to offices is provided by
appointment.
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(410) 704-5151
helpcenter@towson.edu
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