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Office of Technology Services

Faculty Information

Services and Resources for Faculty at Towson University

Center for Instructional Advancement and Technology (CIAT)

CIAT supports Towson University's commitment to excellence in teaching by designing curriculum, developing learning strategies, creating course materials and implementing new technology.

  • Blackboard
    Towson's online learning management system for fully online, hybrid and web-supported classes. Instructors can use as few or as many of the available tools as needed.
  • Multimedia Services
    Media creation for faculty and staff for academic use. Includes video production, graphic design and poster printing.
  • Emerging Technology
    Presents information and workshops from faculty innovators who are using emerging or established technologies to enhance educational experiences.
  • Digital Media Classroom (DMC)
    Offers classroom capture without obstruction to teaching and learning. A video of the class, as well as the professor's written notes and presentations, can be streamed live or archived and viewed at a later time.
  • WebEx
    Provides technical support and training for WebEx, an online web-conferencing application.
  • Faculty Lab
    Computers (4 PCs and 2 MACs) and peripherals (scanners, printers, etc.) are available for faculty use.
    Workshops

    • Teaching@Towson Workshop Series
      Presentations and workshops by faculty who are using creative teaching techniques, methods and learning activities in the design of their courses.
    • Sloan-C
      OTS sponsors TU's College Pass membership to Sloan-C which gives faculty the opportunity to connect with others involved in higher education through publications, workshops and conferences. A limited number of Towson faculty members can attend two or more workshops for free. Normally, these workshops cost $350 - $500 each. All courses are offered in a fully online format and they require a time commitment over one or more weeks.

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410-704-2005

ciat@towson.edu

www.towson.edu/ciat

 

OTS Training

OTS Training offers a variety of self-help documents, movie tutorials and workshops (open enrollment and customized) on technology topics for faculty, staff and students.

  • Workshops
    Register for free training on a variety of topics including the Microsoft Office Suite, SharePoint Designer, iPad, Mac, Section 508 Compliance, WebEx and much more.
  • Customized & One-on-One Training OTS Training will customize your training session and bring the training to your department or offer one-hour, one-on-one training sessions on a specific topic.

  • Lynda.com
    An extensive online software training tutorial video library. This video collection is available 24/7 on such packages as Dreamweaver, Photoshop and Flash for both PC and MAC.

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410-704-4070

training@towson.edu

www.towson.edu/otstraining

Student Computing Services (SCS)

SCS is a multifaceted technology support service available to all Towson University students.

    • Service Desk
      The Service Desk provides technical support and troubleshooting assistance to students experiencing problems or seeking technology advice.

    • Computer Lab
      The Lab offers 54 PCs, 10 iMacs, and pay-for-print services, with on-site support staff.

    • Learning Center & Studio
      Training and consultative services, multimedia collaboration, recording studio, rehearsal space, workshops and large format printing.

    • Camera Loan
      SCS maintains a collection of digital still and video cameras, available to students, faculty and staff.

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410-704-5151

scs@towson.edu

www.towson.edu/scs

Client Services

Serves faculty and staff through telephone, email, remote control assistance, walk-in and on-site support. Provides software and hardware service, manages the Computer Trade-Up Program and assists with the integration of all TU hardware (printers, scanners, laptop computers and smart phones).

  • Field Services
    When telephone or remote-control based support is not practical, on-site support to offices is provided by appointment.

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410-704-5151

helpcenter@towson.edu

 

 

Map

Emergencies
410-704-4444

University Police
410-704-2134

Closings & News
410-704-NEWS (6397)

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