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PROCUREMENT

Vendor/Product Performance Questionnaire

In an attempt to better serve our campus, the Procurement Department would like information regarding the following vendor who was recently awarded a contract to provide a service, product or both to your department.  If this is a one-time purchase, please complete the form after receipt of the goods or service. If this is an ongoing contract, a minimum quarterly report is requested; or if there is a problem with the vendor, notify Procurement immediately.  If you have any questions, just call us at x4-2171.

Vendor to be rated:

Vendor Representative:

Purchase Order #:

Product/Service:

 

Vendor Performance:   Rate 1 through 5, with 1 being lowest score and 5 being highest or N/A if not applicable

RATINGCOMMENTS
Delivered product/service on time
Delivered correct product/service
From requisitioning to receipt of productTime was too short    too long     adequate 
Delivered warranty information with product
Responded promptly to calls for assistance
Responsive to problems with product/service
Handled matters promptly and efficiently

 

Product/Service Quality Survey: Rate 1 through 5, with 1 being lowest score and 5 being highest

RATINGCOMMENTS
How would you rate the product/service supplied
How would you grade the performance of vendor
Would you want to use this vendor in the future?

Comments:

Department: Date: 

Department Contact: Phone:

Your e-mail address:

Would you like Procurement to call you regarding this vendor or purchase:

 

 

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