From managing utilities to coordinating access, Towson University's Operations and Maintenance crews perform vital services that keep the campus running smoothly. Use the service directory below to determine the process for getting your maintenance issues resolved. As always, you can contact Work Control or your building coordinator with questions about the process.
|
Service Description
|
Service Type
|
Charge
|
Ordering Process
|
Bookshelves – building/hanging |
Alteration |
Yes |
Complete a work order form |
Carpentry projects |
Alteration |
Yes |
Complete a work order form |
Carpet repairs |
Maintenance |
No |
Contact building coordinator |
Carpet replacement/installation |
Project |
Yes |
Complete a project request form |
Ceiling repairs |
Maintenance |
No |
Contact building coordinator |
Cleaning for an event |
Event |
Yes |
Complete a work order form |
Cleaning - rooms, bathrooms, floors, hallways, etc. |
Housekeeping |
No |
Contact building coordinator |
| Cleaning offices |
Housekeeping |
No |
Call 410-704-3396 |
Climate Control (A/C and Heating) |
Maintenance |
No |
Contact building coordinator |
Door/Lock repairs |
Maintenance |
No |
Contact building coordinator |
Electrical power installation/ add capacity |
Alteration |
Yes |
Complete a work order form |
Electrical power repairs |
Maintenance |
No |
Contact building coordinator |
Elevator repairs |
Maintenance |
No |
Contact building coordinator |
Emergency repair situations |
|
|
Call 410-704-2481 |
Floor repairs |
Maintenance |
No |
Contact building coordinator |
Furniture repair |
|
|
Departmental responsibility |
Key card for access system |
Access |
No |
Contact building or key coordinator |
| Key Requests |
Access |
Yes |
Contact key coordinator; go to the Access Control website for more information. |
Lighting repairs |
Maintenance |
No |
Contact building coordinator |
Lock changes/rekey |
Alteration |
Yes |
Contact departmental key coordinator |
Lock repairs |
Maintenance |
No |
Contact building coordinator |
Lockouts |
Access |
No |
Contact building coordinator |
Moving furniture or materials |
Alteration |
Yes |
Complete material management service request; see Materiel Management website for more info. |
Odors |
Maintenance |
No |
Contact building coordinator |
Painting of offices |
Alteration |
Yes |
Complete a work order form |
Painting of public areas |
Maintenance |
No |
Complete a work order form |
Pest Control |
Maintenance |
No |
Contact building coordinator |
Plumbing – new installation |
Alteration |
Yes |
Complete a work order form |
Plumbing – repairs |
Maintenance |
No |
Contact building coordinator |
Recycling pickup |
Housekeeping |
No |
Contact building coordinator |
| Rent a car/van |
Fleet |
Yes |
Go to Fleet Services website for more info. |
Roofing repairs/leaks |
Maintenance |
No |
Contact building coordinator |
Security alarm system repairs |
Maintenance |
Depends |
Complete a work order form |
Sidewalk repairs |
Maintenance |
No |
Complete a work order form |
Signage |
Alteration |
Yes |
Complete a work order form/contact building coordinator |
Snow or ice removal |
Maintenance |
No |
Call 410-704-2481 |
Trash pickup or removal |
Housekeeping |
No |
Contact building coordinator |
Wall changes – move, build, demolish |
Project |
Yes |
Complete a project request form |
Window and glass repairs |
Maintenance |
No |
Contact building coordinator |
Hours: Monday - Friday, 8:30 a.m. to 5 p.m.
